commerce+xhenete+kopani

__Receiver__: Good morning, Handson Ltd. How can I help you? __Caller__: Good morning. This is Maura Marcelli speaking from Domus. Could I speak to Mrs Belinda Connors, please? __Receiver__: I'm afraid she isn't in the office at the moment. Would you like to leave a message? __Caller__: Yes please. Could you ask her to reply to my e- mail? It's urgent. __Receiver:__ Sure, I'll give her your message as soon as she gets back. __Caller__: Thank you. Goodbye. __Receiver:__ Thank you for calling. Goodbye.
 * dialogue page 157**

= = a business letter 1. Letterhead 2. References 3. Date 4. Inside address 5. Attention line 6. Salutation 7. Subject line 8. Body 9. Complimentary close 10. Signature 11. Enclosures

ex B PAGE 186

Dear Personnel Manager,

I saw your advertisement for the position bank clerk online on www.jobs.yahoo.com and i wold like to apply for it. After having graduated in Economy, I have done a work part-time as cashier for the National Bank in London. Since 2008 I have been working like a administrative assistant for the Northsouth Bank. I am charge of fiscal management and i have a perfect excellent knowledge of all programms softwere useful for my job. You will find my CV attached and two references. I am available for an job interview and i will value the opportunity to talk about my qualities. .

Yours faithuly ROBERT ALISON

ex 5 pag 187

Dear Sirs,

I saw your advert for stagehands in The Herald Tribune and i would like to apply for it. As you can see from my enclosed CV, I have a postgraduate diploma in Performing Art, as well as 3 A level, in English, Maths and German. Although I have experience in sound and lighting as I have helped with college shows and with some local concerts. I also have taken a carpentry course. You will find enclosed copies of educational certificates and leaflets of the shows you worked for. I will be happy to meet you in person and discuss the position and my qualifications.

Best regards Xhenete Kopani

ex 6 pg 187